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Frequently Asked Questions (FAQ)
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Most popular questions for - Geosat 4

It refers to the internal temperature of the navigator, not to the atmospheric one.


In any AvMap navigator, both the navigation software and the map data are preloaded on the memory card. The software update, however, is separate and apart from map data update.

Periodically, AvMap releases updates for the navigation software, free of charge. The software update concerns the navigation functions, messages and vocal instructions languages, menus, graphics, etc... Software Updates can be downloaded from the Support Section or through  the Geosat Suite.

The Map update on the other hand is not free. The updated data are released several times a year by our map providers and reworked and implemented by AvMap. When you update the maps, you update data such as street names, attributes and characteristics of the roads, one-ways, roundabouts, house numbers, points of interest, etc... The updates can be purchased on the AvMap shop online or through  the Geosat Suite.


The latest software version to update your Geosat is available, free of charge, from the support section
Each Software update is an executable file with an intuitive user interface that makes the updating operation easier.

Check whether your Geosat  needs to be updated:

How to check the software version in your Geosat:

1. Press the MENU key
2. Touch the Settings button twice
3. Touch the System info button
The software version is indicated in the first line as V1.xx.xxxR (dd-mm-yy), while the chart version
is indicated in the second to last line as T-EUQ-xxx.xx
The next step is to check whether there are updates available from the Support section

How to install the drivers on your PC:

1. If this is the first time that you have updated the software, you first need to register your product
Select Product registration and fill out all the required fields. After completing the form, you will receive an email with your login and password details.

2. After registering the product, visit the download section
select the model of the navigator to be updated, then click on drivers (this is necessary just the first time you update the software ).

3. In the drivers page click on download, you will be asked to enter your login and password details and then the download will start.

4. Once the drivers have been saved, launch the set up (USB_Geosat_Drivers-Setup) and follow the instructions without connecting your AvMap Geosat to the PC. Once the setup is finished, restart your PC. If the drivers have been correctly installed, they will be displayed in the Control Panel under Add/Remove Programs as ‘Chart Plotter USB drivers’. This driver will let your PC communicate with your navigator.


Once you have downloaded the drivers, you can download the Software update - called “gsupdate”. http://www.avmap.it/index.php?swt=0309
1.  click on Software Update. Find the latest release of the software, which will incorporate all the most recent improvements
(and all the previous ones).
2. Once you have downloaded the new software on your PC, you can connect your AvMap Geosat to the USB port, using the cable provided. If your unit is correctly linked, it will emit an audible signal. It should also display the ‘Found New Hardware’ message. Confirm the installation
3. Open the downloaded file. This will launch the Software update utility and your AvMap Geosat will emit two audible signals and will display the current version of the software and the new one.
Choose one (or more) languages from the menu and click on ‘SOFTWARE UPDATE’. Once you have completed the update click on ‘EXIT’ and wait for the audible signal to disconnect your AvMap Geosat from the PC.

Minimum PC requirements for drivers
Microsoft ® Windows®
ME / 2000 / XP o 2003 Server.
Processor 486 DX2
64 Mb RAM
64 Mb free space on Hard Disc
256 colours (800*600 resolution)
USB port

The Ram Clear is a memory reset that can be carried out in case of fatal error or to reset the memory in order to restore the default
settings. Attention: this operation will delete your Marks if they have not been saved with the File Manager.
1. Connect the power supply of your AvMap navigator. The unit has to be turned off at that time.
2. Power on the navigator with the PAGE button pressing at the same time the FIND button. Hold both keys until the ‘System Test’ window is displayed.
3. Select Ram Clear with the JOYSTICK, then press the + button to confirm.
4. You will then see a message “Are you sure?” press the + key to confirm. ‘Ram Cleared’ will be displayed.
5. When the Ram is cleared, you can turn off the unit with the PAGE button.

This may be because countries are in written the database with their native language name:



BALGARIJA (Bulgaria),


BELGIË (Belgium),


CESKÁ REPUBLIKA (Czech republic),

CITTA DEL VATICANO (vatican City),

CRNA GORA  (Montenegro)

DANMARK (Denmark),


ESPAÑA (Spain),

EESTI (Estonia)

FRANCE (France),

GIBRALTAR (Gibraltar),

HELLAS (Greece),

HRVATSKA (Croatia),


ITALIA (Italy),

LATVJIA (Latvia),


LIETUVA (Lithuania),





NEDERLAND (Netherlands),

NORGE (Norway),


POLSKA (Poland),

PORTUGAL (Portugal),


ROSSIYA (Russia),


ROMANIA (Romania),


SCHWEIZ (Switzerland),

SRBIJA (Serbia)

SLOVENIJA (Slovenia)

SLOVENSKÁ REPUBLIKA (Slovakia),SUOMI (Finlandia),SVERIGE (Svezia),


TÜRKIYE (Turkey),



No,  there are no aeronautical or marine charts available for AvMap terrestrial navigators.

The duration of the battery at full bright is about 30 minutes. The duration can be extended by decreasing the brightness of the LCD up to 80-90 minutes

- Please ensure that the navigator is correctly positioned on the bracket and attached to the windscreen. - Please ensure that there aren't obstacles between the vehicle and the sky. GPS signal is not received indoors or in boxes or tunnels. - If you are moving, please try to stop and start again after the signal is acquired: for the navigator is much harder to calculate the GPS position while moving, for that reason acquiring will be slower.

it is a new generation map ( SDHC ) and your device needs an update of an internal file to read the new cards.
This procedure is very simple; insert the new SD card into the device and proceed with the software update procedure: 
Save before all your userdatas into FIle manager toavoid to loose them during the software update.
First of all download the Geosat Upload file and the Installation drivers from this section
www.avmap.it ( select your Language ) - Support - Downloads:Free software updates
Open the menu and choose the exact model of your Device; you will enter in the page whith the Geosat Upload file.
( If you have a Geopilot 2 or 2 plus you can choose anyway geosat 4 Travel, the drivers and Update files are the same ).
Choose before
Drivers -> Download -> Save on your PC
and then 
Software Update - Download - Save on your PC
and you will find the .zip files
- Install Drivers on your PC; when you will receive the confirm message connect the device ( connect only USB cable, the Geosat must be Turned OFF )
- Wait for the automatic hardware recognizing (only for the first connection)
- Do a double click on GeosatUpdate(releasedatas).exe file and wait for the window extraction
- When you see the opened GSupdate Window you don' t need to click on Update, becuase in this case the procedure is completed.
Close all windows, disconnect the device from PC and try again to turn on it.

Register your product  in order to  download for free desktop suite, user manuals, tools, and software updates  and to get Customer Support.

To check which map version is pre-loaded on your navigator:
1.Open the Navigation menu
2.Touch the Setting button
3.Touch System info
4.Select the Map page. The Map version is indicated with a name e.g. ITALY, followed by  the version.


The versioning system has been changed to along with the map data provider. Please refer to this table to understand the hostory of versioning, the relative map supplier and the date of release.


(As written in the SW about page)
MAP Version
(As written on the memory card
and as reported in the SHOP on line)
DATA PROVIDER How old is your map ? Compatibility
T-EU-Q0XX.15 V.3.2012 TELE ATLAS (TOM TOM) April 2012 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.04 V1.2012 NAVTEQ April 2012 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EUX-Q0XX.14 V.11.2011 TELE ATLAS (TOM TOM) November 2011 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.03 V3.2011 NAVTEQ November 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q0XX.13 V.5.2011 TELE ATLAS (TOM TOM) May 2011 Only for Motivo and Peugeot Privilege models
T-EU-Q1XX.02 V2.2011 NAVTEQ May 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q1XX.01 V1.2011 NAVTEQ January 2011 All terrestrial Navigators except
Motivo and Peugeot Privilege models
T-EU-Q0XX.12 V.14 TELE ATLAS 2010 All terrestrial Navigators
T-EU-Q0XX.11 V.13 TELE ATLAS 2010 All terrestrial Navigators
T-EU-Q0XX.10 V.12 TELE ATLAS 2009 All terrestrial Navigators
T-EU-Q0XX.09 V.11 TELE ATLAS 2009 All terrestrial Navigators
T-EU-Q0XX.08 V.10 TELE ATLAS 2008 All terrestrial Navigators
T-EU-Q0XX.07 V.9 TELE ATLAS 2008 All terrestrial Navigators
T-EU-Q0XX.06 V.8 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.05 V.7 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.04 V.6 TELE ATLAS 2007 All terrestrial Navigators
T-EU-Q0XX.03 V.5 TELE ATLAS 2006 All terrestrial Navigators
T-EU-Q0XX.02 V.4 TELE ATLAS 2006 All terrestrial Navigators
T-EU-Q0XX.01 V.3 TELE ATLAS 2005 All terrestrial Navigators

You can buy a new  AvMap SD card peloaded with new software and maps, directly on our Shop Online.
Ho to know your map version:
To know whether your map needs to be updated or not, you need to know its version and then check whether that is the latest one available on the AvMap web site.
1. Press twice the MENU button to open the Main Menu.
2. Select ABOUT and confirm by pressing +.
3. The about page contains all the info related to software and cartography. The cartography version is detailed in the
bottom: Map Name and Version (V.x)
The next step is to verify whether there is a newer version available in the shop online http://www.avmap.it/index.php?swt=0505

How to buy a new map:
In the Map shop, choose your navigator and click on  'Buy new memory card' , then choose the desired area / special map. The new memory card will be delivered to you.

How to save your personal data:
Before inserting in the navigator the new memory card, make sure you save your personal data with the 'file management' function. Updating the map data may cause the loss of your user Marks. To avoid this inconvenience it is recommended that you save the Marks and tracks that you have created.
1. Press the MENU button twice, select File manager and press the + button to confirm.
The memory is initialised automatically and prepared for saving the data. The space already used on the Secure Digital is shown in the lower part of the display.
2. Press the MENU button. The File menu will open.
3. Select Save and press the + button to confirm.
4. The Save to disc window will open. The Name field is outlined with a dotted line, Press the + button to open the virtual keyboard.
5. Insert the name for the file using the JOYSTICK to select the letters. After each letter, press the + button. When the name is completed select ENT on the virtual keyboard and confirm by pressing the + button.
6. Move the JOYSTICK to select Type, press the + button and select the type of data to be saved – i.e. Marks or Tracks. Press the + button to confirm.
7. Move the JOYSTICK to select OK and press the + button to confirm.
8. A warning message will be displayed. Press the + button to save the Marks. It is possible to save up to 1000 Marks.

Insert the new memory card and reload your personal data:
1. Press the MENU button twice, select File manager and press the + button to confirm.
2. Select the saved file that contains the Mark to be reloaded. Press the MENU button. The File menu will open.
3. Select Load and press the + button. A warning message will open. To load the Marks select OK and press the + button to

How to delete the user data:
To permanently delete a file containing user data (your Marks/Tracks):
1. Press the MENU button twice, select File manager and press the + button to confirm.
2. Select the file to be deleted. Press the MENU button. The File menu will open.
3. Select Delete and press the + button. A warning message will be displayed. To delete the Marks/Tracks select OK and
press the + button to confirm. It is not possible to overwrite the content of an existing file. The refresh option is used to read the content of the Secure Digital card again when the saved marks folder(s) have been updated.

Read Also:




You can enrich your maps adding extra POIs such as speed cameras downloaded from the internet in .ov2 format.

How to download the files:

Geosat is compatible with POI in OV2 format. These POi are distributed by several websites such as  WWW.ADIVOR.IT Once you have downloaded the files, please check inside the folder that for each file there is also a corresponding image file  (eg. speedtraps.ov2 and speedtraps.bmp )

Then use the GSUpdate in order to load them on your Geosat:

1. If you have not installed the GSUpdate yet, Read the procedure to download GSUpdate

2. Connect the navigator to the PC and start GSUpdate.

3. Select "Transfer" to load the POI files in the navigator4. Browse the PC to select the downloaded database.5. Associate the database to a safety camera category and icon (fixed speed cameras, mobile, traffic lights, special).The files will be loaded on the navigator and converted into the AvMap format. Once the procedure is completed close the application and disconnect.

Activate the POI on the Geosat:

1. Press the MENU button twice, select System setup and press the + button to confirm.

2. Select the POI tab, and choose which POI categories are displayed on the map.

3. To include or remove a category, select it with the JOYSTICK and press the + button to confirm.

Set an alarm:

1. Press the MENU button twice, select System setup and press the + button to confirm.

2. Select the Alarms tab, then select  Safety Camera alarm  to activate the alarm for the proximity of a safety camera.

3. The Alarm radius determines the distance at which the alarm is activated. To modify the radius, select the field to be

modified and move the JOYSTICK either up or down, then confirm by pressing the + button.


The AvMap navigation software only works with AvMap original memory cards. AvMap Memory cards cannot be duplicated or modified, if your memory card is damaged, please contact AvMap technical support.

The card is initialized when you create a file User.img where it is possible to save user data.

Sure, you can purchase a fixed holder from our . shop on line


The AvMap navigators are not compatible with marine cartography and also are not recommended for outdoor use because they are not waterproof.


The battery is not available as an external spare part, the navigator must be sent in for repair, you will get a estimate of the intervention as soon as the device is tested in the lab.

Send an email to [email protected] requesting an RMA (return Authorization Service) for "battery without any autonomy."



Changing the welcome picture is simple!

1. Save the image you would like to have as a welcome on your PC. The optimal format is : jpeg, resolution 72dpi, sized 320x240 pixels.

2. Connect the Navigator to the PC

3. Open the GSUpdate and select "Create and send Welcome"

4. Browse for the desired image and click "open". A preview will be shown. Click  OK to transfer  the image to the navigator.


The battery life of the device should be about 30 to 40 minutes.

1. Please check that the power cable is plugged into the correct input on the back of the device, next to the USB.
2. The effective and complete charging cannot be performed while the navigator is on and operating in the car. A full charge must be carried with the navigator Off and Powered.
3. Connect the Geosat to the power source with the car charger and the  AC / DC adapter, turn it on and make sure that the power icon (a flash)  is present in the lower right part of the display.

4. Switch off the device and verify that the leds under the keyboard buttons start to blink, it means the battery is charging. Charge for about 4 hours.


For this operation you need a memory card reader.

1. Download the worldwide background here
This background is only compatible with Geosat 5 series OR other Geosat 2 or 4 with software version 2.50 or higher.

2.    Read the  Geosat memory card with a Card reader

3.    Copy and paste the downloaded file as it is  into the CHARTS folder of the Navigator. If the CHARTS folder  it already contains a .TAB file, delete it

4. Reinsert the card inside the navigator

The Off-Road routing option allows you  setting an off road route in a straight line, from a waypoint to another one, out of the street netwrok. 

If your AvMap Geosat doesn’t work properly, please contact the AvMap Technical Support team by e-mail on [email protected] .

Firstly you will be helped to solve your problem remotely by following standard technical support procedure. If this attempt is not successful, you will receive a Return Machine Authorization (RMA) in order to send the unit (or its components) to our offices and get your device repaired.

Verify your registration ( your data and the details of your navigator ), if you are not registered yet please insert your datas on www.avmap.it - Support - Registration. This procedure is mandatory to ship the device in assistance if you will need.

AvMap Geosat products absorb 600 mA.

You must set it in System Setup, Alarms. The beeper works only when reaching the Marks with the Danger icon (the last one on the right in the Edit Mark page)

AvMap Geosat2serial number is written in a silver label on the unitbox or on the back of your product. It is a code made up of 7 numbers, like the following one: 503 4978.

Press and hold the FIND key for three seconds. The Brightness and Contrast Menu is displayed. Move the cursor key to the right or to the left in order to change the parameters.

In order to avoid your marks and tracks during a software update or a ram clear, you need to save them in FILE MANAGER. Press twice the MENU key, select FILE MANAGER and press the ENT key. Then press the ENT key again. The File Save To Disk window is displayed. Once you have edited the name and the type fields select OK and press the ENT key to confirm. A Warning message is displayed. Select OK and press the ENT key to save your marks or tracks.
To restore the mark rescued, enter FILE MANAGER press once the MENU key and select LOAD.  A Warning message is displayed. Select OK and press the ENT key to restore your marks on the map.

Press and hold the FIND key for three seconds.



AvMap navigators are guaranteed for 2 years after  the purchase date.


How to get Customer Support
for your AvMap device:

1.   Register your Navigator

2.   Read the FAQsection

3.   If you do not find the answer to your problem, then write us filling the online Assistance form or contact the CALL CENTER +39 0585 784044

4.   The Customer Support will reply providing you instructions.

5.   If the problem cannot be solved over the phone or email, you will receive via email a repair code  ‘RMA’ with all the instructions to send us your navigator for repair.